The check-out process here provides us with all your information we need to receive your shoes, email, shipping address, phone number, etc! Please write your order number and your first and last name on or in the box. No need to print anything.
We will determine whether a resole ($70-80) or a rebuild ($125-135) is needed. If your shoe is structurally able to take a resole, we will just do that. If a rebuild is needed, we need the following information. Please provide to us just in case a rebuild is needed.
1. List
a. Each shoe model (sandal or clog works)
b. Size for rebuild - be CERTAIN (we can go up or down one size from original if you desire)
c. Regular width or narrow footbed
d. Soft footbed (+$8) or regular footbed
2. Enter the QUANTITY of pairs you're sending in.
3. Check out.
4. Mail your pair(s) of shoes to the below address, at your own cost, in your own time. Clearly label your first and last name and order number on or inside of the package.
Mail-In Address:
Valley Shoe Repair
55831 29 Palms Hwy
Yucca Valley, CA 92284
Within 2-3 business days of receiving your shoes in the shop, we will assess for repairs and email you an invoice with the list of repairs. Please pay the day it is received.
Birkenstock Return Shipping Label
We will send you an invoice through email detailing the repairs needed.
Ensure your information is accurate.
Once your shoes are resoled and shipped, you will receive a shipping confirmation email with tracking info. Shoes are shipped through USPS, priority mail.
WHEN IN DOUBT, EMAIL US PHOTOS- info@valleyshoerepair.com