There's two main paths for ordering a resole or repair. Look for the category of repair that best fits your shoes or boots. Read through the details of that page, select the options that you think best fit your needs. Submit a photo of your shoe or boot for the cobbler to review. Purchase the order. When your shoes or boots are received in the shop, the cobbler will give you a call personally for a consultation. Any questions, customizations, requests that were not available to select on the initial order will be talked about at this time. You will be sent an additional invoice as needed, per your consultation. Return shipping label is purchased at the time of your order, so once your items are complete, we will mail them out. You'll receive tracking information to whatever email you provided. If you're new to this and or unsure what repair is best for you, or unsure if your footwear is even able to resoled, then click on the 'I'm not so sure' link. There you will find a place to upload a couple photos of your shoes or boots and write in what type of repair you're looking for. Someone from our team will reach out to let you know what is possible and which options to submit for an order should you choose to move forward. Then, you can expect the same as option number 1, above. Our site is new as of mid-2026, so please let us know if you come across any glitches or issues. This will be very helpful to make the customer experience as seamless and enjoyable as possible.